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Communications & Creative Services

Team

We develop strategic communications and professional designs to support the Office of Information Technology (OIT) mission.

Services

We primarily serve OIT staff to improve communications about technology initiatives through:

  • Communication planning
  • Content development & editing
  • Website development
  • Publication development
  • Reports, websites, forms, posters, graphics, charts, diagrams
  • Usability tests, surveys, focus groups

We collaborate with OIT staff, campus photographers, communication professionals, Reprographics, faculty, staff and students.

Projects

View a presentation of previous work. In 2008-2009, we will help:

  • Conduct security & Lotus Notes campaigns
  • Conduct and analyze OIT surveys
  • Assist with communication efforts related to OIT goals
  • Transition OIT's website into a content management system to better meet campus information needs.

Tools

We're a Mac environment and use applications like Adobe Acrobat, Illustrator, InDesign, Photoshop, Keynote.

Successes

In 2007, OIT earned three Pinnacle awards from the Public Relations Society of America, Las Vegas Valley Chapter. Teamwork amongst OIT staff leads to increased attendance at events and high satisfaction rates.

Examples

  • In just 4.5 hours of an open-house event, over 300 faculty, staff and students learned advanced Firefox features from 1-on-1 sessions with Student Help Desk employees
  • In a spring 2007 Think Before You Click campaign, 1,060 campus community members got tips about security at booths; 400 UNLV employees were caught with reference documents by their workstations; 106 employees attended security seminars
  • 90% of UNLV employees agree that "OIT's website is a valuable source of information"; 89% agree that "OIT's faculty & staff technology booklet is useful."

Process

We follow the steps below to ensure projects are well-planned and successful.

  1. Research
  2. Develop goal(s) & strategies for each audience group
  3. Write & edit messages
  4. Design materials
  5. Test materials and plan
  6. Implement strategies
  7. Assess goal attainment