About OIT > Administration & Support >
Communications & Creative Services
We develop strategic communications and professional designs to support the Office of Information (OIT) mission.
Services: We primarily serve OIT staff to improve communications about technology initiatives through:
- Communication planning
- Content development & editing
- Reports, websites, forms, posters, etc.
- Graphics, charts, diagrams
- Usability tests, surveys, focus groups
We collaborate with campus photographers, communication professionals, Reprographics, faculty, staff and students.
Projects: View a presentation of previous work. In 2008-2009, for example, we plan to:
- Conduct security & Lotus Notes campaigns
- Gather feedback about file storage systems
- Hire a Web Design & Production Specialist
- Develop unit websites & brochures
Tools: We're a Mac environment and use applications like Adobe Acrobat, Illustrator, InDesign, Photoshop, Dreamweaver, Contribute.
Successes: In 2007, OIT earned three Pinnacle awards from the Public Relations Society of America, Las Vegas Valley Chapter. Teamwork amongst OIT staff typically leads to increased attendance at events and high satisfaction rates. Read examples >
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In just 4.5 hours of an open-house event, over 300 faculty, staff and students learned advanced Firefox features from 1-on-1 sessions with Student Help Desk employees
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In a spring 2007 Think Before You Click campaign, 1,060 campus community members got tips about security at booths; 400 UNLV employees were caught with reference documents by their workstations; 106 employees attended security seminars
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Over 4,000 people visit OIT's website daily
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90% of UNLV employees agree that "OIT's website is a valuable source of information"; 89% agree that "OIT's faculty & staff technology booklet is useful."
Team:
Mamie Peers - IT Communications Manager
Dave Melton - Graphic Designer/Artist
Teejay Luna - Graphic Design Intern
Vacant - Web Design & Development Specialist
Values: OIT adopted several values and we further defined them for our group. More >
Collegiality
Respect others' wit, kindness and good humor, appreciate and tap into one another’s skills and experiences, accept and offer apologies without hesitation, value teamwork in meetings and other opportunities to work as a group.
Competence
Study to increase knowledge in our field, refer projects to other campus groups if they are more capable, admit our weaknesses and mistakes, ask for help, encourage questions and input about our area of responsibility, offer feedback and assistance.
Innovation
Reflect current trends and technologies, incorporate best practices into communication and design solutions, practice flexibility.
Integrity
Share honest feedback in a collegial manner, take responsibility for our actions, demonstrate professionalism with projects and clients.
Service
Listen closely to customers, understand customer needs before initiating work, demonstrate an eagerness to help, meet deadlines, provide frequent status updates for customers.
Process: We follow the steps below to ensure projects are well-planned and successful.
- Research
- Develop goal(s) & strategies for each audience group
- Write & edit messages
- Design materials
- Test materials and plan
- Implement strategies
- Assess goal attainment
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