About OIT > Systems & Applications >
Systems Group
We support, design and host enterprise server environments. The campus depends on us for reliable, redundant systems. We provide database administration, IT consulting, project research and feasibility studies, eDiscovery reports, and third-tier help desk support for Lotus Notes.
We administrate servers and databases for WebCampus, Lotus Notes, Oracle Data Warehouse and more.
Database Administration: The database team builds and maintains the systems that store some of UNLV's most important data.
- Maintain database dictionaries
- Tune database performance
- Update & migrate databases
- Load databases with information
- Ensure data stored is recoverable, backed up & accessible
- Collaborate with software engineers to populate database tables
Server Administration: This team supports servers housing Lotus Notes, WebCampus, various custom applications and document imaging.
- Upgrade operating systems & applications
- Tune server performance
- Troubleshoot hardware & software
- Maintain hardware & project growth
- Ensure data on systems is backed-up, recoverable, & secure
Successes: Our primary goal in designing database infrastructure is to minimize system downtime and to build a high availability system for our campus communities. After examining all the possible causes of downtime and leveraging the latest technology available in the Oracle Database, we have built our database system with 99.6% uptime to our users without sacrificing performance, security, manageability and functionality.
Team:
Vacant-Manager, Systems Group
Dan Rugotzke- Senior Systems Administrator, UNIX
Qinglan Zhao- Senior Database Administrator
Brett Burnes - Database Administrator
Bob Fournier - Systems Administrator, Lotus Notes
Mike Malinowski- Sytems Administrator, Windows
Wesley Townley- IT Professional III
Tools:
- Database System: Oracle 9i or 10g Database-- Enterprise Edition
- Database Management Tool: Oracle 10g Enterprise Manager
- Application Server: Oracle 10g Application Server
- Business Intelligence Software: Cognos Business Intelligence
Process: Most of our work begins with a help request submitted through the IT Help Desk.
Below is the process we follow when working with customers to build a new system.
- Customers submit a help request through the IT Help Desk or via the leadership team in OIT
- We contact you to schedule an appointment to determine your needs and document them.
- We research all available options and specifiy equipment unique to your needs.
- Provide you with a quote for service.
- Negotiate revisions to the plan and then implement it.
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