Faculty & Staff Help Desk

The Faculty & Staff Help Desk serves as a single point of contact for UNLV faculty and staff needing technology assistance. In addition to providing front-line technical support, this desk coordinates the resources of OIT staff.

Contact the Faculty & Staff Help Desk

Phone: (702) 895-0777
Walk-in: CBC B133
E-mail: ithelp@unlv.edu

If you contact us via e-mail, please include your name, contact information, and a description of the problem you're experiencing.

Support Provided

Accounts:

• Lotus Notes
• Proofpoint (Spam Filtering)
• Rebelmail (Pioneer)
• Webcampus
• Novell Netware & Netstorage
• UNLV Wireless
• UNLV Dial-up
• Student Information Systems (SIS)
• Advantage
• Faculty Web

Software:

• Symantec Antivirus
• Microsoft Office
• Adobe Acrobat Professional
• SPSS
• SAS
• Autodesk AutoCAD
• Mathematica
• ArcGIS

Hours

• Walk-in hours: Monday - Friday 8 a.m. - 4:30 p.m.
• Phone hours: Monday - Friday 8 a.m. - 5 p.m.