Student Help Desk

Contact the Student Help Desk when you need individual assistance with password resets, lost data, formatting Word documents, and much more.

Contact the Help Desk

Phone: (702) 895-0761
Walk-in: Student Union 231
Phone and Walk-ins, please have your RebelCard ready.

E-mail: studenthelp@unlv.edu

If you contact us via e-mail, please include your name, a description of the problem, and the preferred time and method to contact you. If the problem is WebCampus related, please include the course and section numbers.

For security reasons, password changes are not processed through e-mail. Please call or visit the help desk for password assistance.

Support Provided

• Computing Account
• WebCampus
• Rebelmail
• UNLV Dial-up
• Symantec AntiVirus & Additional Software
• Wireless
• Student Select
• MSDN Academic Alliance Accounts (Computer Science and Information Systems Students Only)
• Data recovery (Floppy, CD or Memory Stick)
• Computer Discounts
• General Technical Assistance

Hours

Spring 2009 (January 12 - May 9)

• Monday - Thursday: 8 a.m. - 10 p.m.
• Friday & Saturday: 8 a.m. - 5 p.m.
• Sunday: 12 - 5 p.m.

Summer Session 1 (May 10 - May 30)

• Monday - Friday: 8 a.m. - 5 p.m.
• Saturday & Sunday:  12 p.m. - 5 p.m.

Summer Session 2 & 3 (May 31 - August 15)

• Monday - Friday: 8 a.m. - 8 p.m.
• Saturday & Sunday: 12 p.m. - 5 p.m.

Holiday Hours

Spring Break

• Saturday, April 4 & Sunday April 5: Closed
• April 6 - April 10:  8 a.m. - 5 p.m.
• Saturday, April 11 & Sunday April 12: Closed

Memorial Day Weekend

• Saturday, May 23 - Monday May 25: Closed

Fourth of July Weekend

• Friday, July 3 - Sunday July 5: Closed

WebCampus support is available 24/7, even during holidays.  Please call the Help Desk and press 2 for WebCampus assistance.

For other issues during holiday hours, please leave a message or send an e-mail, and a technician will get back to you on the next business day.