Update on Status of WebCampus and What you Can Expect Today, 9/18

We continue to experience database issues with WebCampus.  OIT staff have been working around the clock since the difficulties began to identify and fix the problems and to provide data to Oracle and WebCT technical staff who are also working around the clock to assist us in determining the root cause of the problems.

We are doing all we can to keep the system up while we affect repairs however, the nature of the problem is making it difficult to keep the redundancy that is built into the system viable, causing the frequent outages.  We will try to keep the system up throughout the day.  We are planning an emergency extended maintenance period for sometime tonight.  The time for that maintenance period has not yet been determined.

We do not intend to send additional e-mail updates unless there is a significant change in the situation, but will continue to update OIT News.

We know that WebCampus is critical to the successful delivery of course content and for course administrative activities and that every minute it is down affects the teaching endeavor.  I assure you this is OIT's highest priority and we have every available resource on the issue and are receiving the highest level of support available from our vendors.