Incidents

Multiple OIT Services Unavailable 7/18 12:01 - 7:00 AM

Filed under:

Between Friday, July 18, 2014 12:01 - 7:00 AM multiple OIT applications and services were unavailable.

Services:

Network outage UNLV main campus - various buildings 10:20 PM 07/16 - 2:30 AM 7/17

Filed under:

On Wednesday, July 17, 2014, 5:48 AM, OIT staff reported the power outage affecting BEH and connected buildings as resolved as confirmed by Public Safety.  UNLV facilities completed work at approximately 2:30 AM.  No root cause is available at this time.  Affected network equipment is functioning normally.

Archibus Web Central Unavailable 7:44 - 8:42 AM, 07/14

Filed under:

Between Monday, July 14, 2014 7:44 and 8:42 AM Archibus Web Central was unavailable.  

Novell Netstorage Unavailable 3:25 - 3:40 PM 7/10

Filed under:

Between Thursday, July 10, 2014, 3:25  and 3:40 PM Novell Netstorage was unavailable for faculty/staff.  Netstorage is currently available for use.

Webcampus Issue 8:45 AM - 5:07 PM 07/05

Filed under:

Between Saturday, July 5, 2014, 8:45 AM and 5:07 PM WebCampus customers reported an issue with an error message when loading pages.  The message stated "Something wen wrong...".  The issue causing the message has been resolved and customers should no longer see the message when loading new pages.

Network Outage in Paradise Campus 500 3:10 - 4:55 PM 7/2

Filed under:

Between Wednesday, July 2, 2014, 3:10 - 4:55 PM Operations Center monitoring tools reported unresponsive network equipment in Paradise Campus Building 500 (PAR-500). The root cause is a power outage.

Network Outage Shadow Lane Campus Building D 9:05 - 9:55 AM 6/30

Filed under:

Between Monday, June 30, 2014, 9:05 - 9:55 AM OIT Staff reported that network equipment in Shadow Lane Campus Building D was unavailable.  During the outage some access points and IP phones were unavailable. 

UNLV Mobile App Unavailable 11:00 PM 6/28 - 8:33 AM 7/21

Filed under:

On Monday, July 21, 2014 8:33 AM the UNLV Mobile App is now available for use.  The UNLV Mobile App allows students to view grades, register for classes and other student related functions.  

Employee ID Search Unavailable, 9:00AM - 1:00 PM, 6/20

Filed under:

Between Friday, June 20, 2014, 9:00 AM - 1:00 PM OIT Staff reported that the UNLV Employee ID search was unavailable.

Instant Messaging (Sametime) Server Unavailable, 3:30 - 3:50 PM, 6/19

Filed under:

Between Thursday, June 19, 2014, 3:30 - 3:50 PM the instant messaging (Sametime) server was unavailable.

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