News for Faculty and Staff

Update on Status of WebCampus and What you Can Expect Today, 9/18

We continue to experience database issues with WebCampus.  OIT staff have been working around the clock since the difficulties began to identify and fix the problems and to provide data to Oracle and WebCT technical staff who are also working around the clock to assist us in determining the root cause of the problems.

We are doing all we can to keep the system up while we affect repairs however, the nature of the problem is making it difficult to keep the redundancy that is built into the system viable, causing the frequent outages.  We will try to keep the system up throughout the day.  We are planning an emergency extended maintenance period for sometime tonight.  The time for that maintenance period has not yet been determined.

WebCampus Status Update: Available but solutions are still being investigated

The WebCampus service is currently available.

OIT continues to work with the manufacturers, Blackboard and Oracle, to find a solution to the overall, recurring problem. 

While always a good idea, it is even more strongly suggested during this time to save your work often and not to wait until the last minute to complete WebCampus activities.

WebCampus unavailable starting at 3:00, should be up by about 5:30

WebCampus is currently unavailable. This outage is related to the recent, recurring problems. 

The databases have failed, but the root cause is still unknown. OIT is working with Blackboard and Oracle to investigate the cause of these outages and find a solution.

WebCampus Now Available

As of 3:20 pm on Wednesday, September 16, WebCampus is once again operational and available for use.  Patches provided by Oracle to address a memory leak on the database servers were applied, and the emergency WebCampus maintenance scheduled for midnight on Wednesday, September 16 is no longer needed.

We once again apologize for the inconvenience, and appreciate your patience while these issues were resolved.

Emergency WebCampus Maintenance taking longer than expected

Update:  A patch that needs to be applied to the database has taken longer than expected.  WebCampus is still unavailable, but expected to be back up and running soon. 

Due to the issues with WebCampus that have occurred over the past few days, we have scheduled emergency maintenance starting at Noon (PDT) today, Wednesday, September 16, 2009.

UNLV WebCampus Emergency Maintenance, Wed., 9/16, Midnight

As you know, we’ve had several outages the past few days. To fix one of the issues, we will conduct emergency maintenance from midnight on Wednesday, September 16th, through 4 a.m. on Thursday, September 17th. During this four-hour maintenance window, WebCampus will not be available. Technicians will apply a patch provided by Oracle to fix a memory leak problem causing our database servers to fail.

Lotus Notes Emergency Maintenance Tonight, Tues., 9/15, 11 PM

Lotus Notes e-mail service will be unavailable Tuesday, Sept. 15th, between 11 p.m. and midnight. During that time, technical staff will apply a fix that IBM provided to address a software bug that causes large file attachments to slow mail delivery. While the issue has mainly effected Domino 6 and Domino 4 recently, it is important that the patch be applied to all mail servers, both primary and fail over servers.

We appreciate your patience during this maintenance.

Office of Information Technology
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Tough Pa$$w0rD$ = Better Security at UNLV

It is important to keep UNLV student and employee data safe. One way to do that is by using strong passwords.

Print procedures change in computer labs & classrooms

This Fall, students will pay for printing in all computer labs, including computer lab classrooms.

Students will also use a new print system, called Virtual Release Station (VRS), which gives them more control over print jobs. To use the system, students will:

Please Install the Latest PC Version of Antivirus Software

The latest version of Symantec Antivirus is now available: Symantec Endpoint Antivirus v.11 for Windows XP and Vista. The Mac version remains the same at this time.

Please use the Symantec Antivirus Installations available on the OIT website. The links to the installations require you to log in with your Lotus Notes web username and password.

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