News for Students

WebCampus Mail Issue Resolved 12:08 a.m., 9/20

As of 12:08 am (PDT), Sunday, September, 20, 2009, the issues with mail delivery in WebCampus have been resolved.  All mail that was sent while WebCampus was available with limited functionality has been delivered.The search and backup features are not available at this time.

WebCampus Mail Issue & Maintenance on Sat. 9/19 & Sun. 9/20

Even though WebCampus is up and available, there is a known issue with WebCampus mail messages not being delivered at this time. Other alternative ways of communicating with your instructor is via email outside of WebCampus or via the discussion tool (if it has been enabled in your course).We expect the mail issue to be resolved around 5 PM on Saturday, Sept. 19th.

Mac Snow Leopard Incompatibility Issues

As with many operating system upgrades, there are sometimes disparities in the release of the new operating system and the full support and compatibility of the applications and systems you need to use. It has recently come to our attention that some key applications on campus are not fully compatible and supported with the latest release of Mac OS 10.6 Snow Leopard.

Update on Status of WebCampus and What you Can Expect Today, 9/18

We continue to experience database issues with WebCampus.  OIT staff have been working around the clock since the difficulties began to identify and fix the problems and to provide data to Oracle and WebCT technical staff who are also working around the clock to assist us in determining the root cause of the problems.

We are doing all we can to keep the system up while we affect repairs however, the nature of the problem is making it difficult to keep the redundancy that is built into the system viable, causing the frequent outages.  We will try to keep the system up throughout the day.  We are planning an emergency extended maintenance period for sometime tonight.  The time for that maintenance period has not yet been determined.

WebCampus Status Update: Available but solutions are still being investigated

The WebCampus service is currently available.

OIT continues to work with the manufacturers, Blackboard and Oracle, to find a solution to the overall, recurring problem. 

While always a good idea, it is even more strongly suggested during this time to save your work often and not to wait until the last minute to complete WebCampus activities.

WebCampus unavailable starting at 3:00, should be up by about 5:30

WebCampus is currently unavailable. This outage is related to the recent, recurring problems. 

The databases have failed, but the root cause is still unknown. OIT is working with Blackboard and Oracle to investigate the cause of these outages and find a solution.

WebCampus - page does not load

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Some users of WebCampus are experiencing a problem getting the WebCampus login page to load.  Server administrators are currently restarting WebCampus nodes to address the issue.  You may close your browser and try again as the issue is sporadic. 

WebCampus Now Available

As of 3:20 pm on Wednesday, September 16, WebCampus is once again operational and available for use.  Patches provided by Oracle to address a memory leak on the database servers were applied, and the emergency WebCampus maintenance scheduled for midnight on Wednesday, September 16 is no longer needed.

We once again apologize for the inconvenience, and appreciate your patience while these issues were resolved.

Emergency WebCampus Maintenance taking longer than expected

Update:  A patch that needs to be applied to the database has taken longer than expected.  WebCampus is still unavailable, but expected to be back up and running soon. 

Due to the issues with WebCampus that have occurred over the past few days, we have scheduled emergency maintenance starting at Noon (PDT) today, Wednesday, September 16, 2009.

UNLV WebCampus Emergency Maintenance, Wed., 9/16, Midnight

As you know, we’ve had several outages the past few days. To fix one of the issues, we will conduct emergency maintenance from midnight on Wednesday, September 16th, through 4 a.m. on Thursday, September 17th. During this four-hour maintenance window, WebCampus will not be available. Technicians will apply a patch provided by Oracle to fix a memory leak problem causing our database servers to fail.

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