News for Students

OIT, EPHE Research Team Recognized as a 2016 Splunk Public Sector Innovation Award Winner

A research team comprised of University of Nevada, Las Vegas staff and students has received the Mission award for education from Splunk as part of its Public Sector Innovation Awards. The awards were announced on November 15 during the Splunk GovSummit conference in Washington, D.C.

Beware of phishing attempts and other email scams!

As we start the fall semester, remember to be mindful about phishing attempts and other attempts to steal your private information. These attempts can appear to come from anywhere, even people you know.

To protect yourself, never enter any personal information, usernames, or passwords in response to an email, or on a website that is linked to from an email. Never open files in an email that you were not expecting.

ACE account logins will be unavailable from 11 p.m. on Friday, August 19 - 12 p.m. (noon) on Saturday, August 20.

Maintenance on the ACE self-service page,, was rescheduled and will now occur on Saturday, August 20. As a result, users will be unable to log into the applications below, unable to change ACE passwords, and unable to set up new ACE accounts during this time.

The upgrade will enable additional features on the ACE self-service page. More information about those features will be announced soon.

During the upgrade, users will be unable to sign in to the following services:

OIT needs your feedback on the RAVE RSS feed

OIT is seeking feedback on potentially removing the Rebel Announcements Via Email (RAVE) RSS feed from service.

The server currently providing the feed will soon be decommissioned and the RSS feed must either be transitioned to a new service or also decommissioned until a new RAVE system is developed. RAVE messages will continue to be sent to students via email every Saturday and viewable online at

IT Help Desk phones are experiencing high call volume

The IT Help Desk is currently experiencing high call volume. Callers may receive an error message directing them to contact Telecommunications, but this is unnecessary. Instead, please contact the IT Help Desk using an alternate method below or try calling back at a later time.

We appreciate your patience during the busy start of the semester, and apologize for any inconvenience and longer wait times.  

Campus WiFi Update Set for 4 a.m. Sunday, July 26

OIT will be performing an update to a number of wireless access points on Sunday, July 26, between 4 and 5 a.m. During this time, WiFi connections in some buildings will be unavailable.

After the update is completed, you should be able to connect and use WiFi as normal. If you experience any problems, you may need to reconnect to UNLV-Secure, or in rare cases, update your wireless drivers.

IT Help Desk anticipates limited phone functionality on June 20, 2015 and June 21, 2015

Due to Telecommunications maintenance on the campus telephone system, the IT Help Desk will have limited phone functionality from 9 a.m. until 6 p.m. on Saturday, June 20 and Sunday, June 21.

The planned maintenance may leave VoIP telephone service across campus intermittently or completely unavailable. We anticipate that the IT Help Desk will be able to receive phone calls during this time, but the menu, on-hold queue, and voice mail will not be available.

Many systems will be unavailable June 13 - 14 for SCS data center maintenance

Update: Following a hardware failure of OIT equipment located in the SCS data center, many of the services scheduled to be down during this outage continue to remain offline. Please follow for ongoing status updates. 

SCS is planning to replace essential power equipment in the data center on June 13, 2015. This maintenance requires shutting down the SCS data center and will impact a number of critical campus services for an extended period of time.

Important Information Regarding Changes to Your WebCampus Account (Students)

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Beginning May 30, students will use their ACE accounts to log in to WebCampus.

As part of ongoing efforts to consolidate usernames and passwords, WebCampus will be integrated with the ACE account management system on May 30, 2015. 

Create new ACE account security questions now

A new ACE account management system that makes accessing your campus computing accounts easier and more secure is here. Sign in with your current ACE account information and create new security questions now.

These changes are part of our ongoing efforts to reduce the number of usernames and passwords you have at UNLV. You’ll see more services using the ACE account, including WebCampus, in the near future.

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