News for Students

WebCampus Support Changes Began May 1

On April 30, 2012, the UNLV contract with the third party WebCampus support provider, Blackboard Student Services, ended. The Office of Online Education, who owned this contract, has decided to reinvest in UNLV, and support is now being provided internally. As of May 1, 2012, all WebCampus support is being handled by the IT help desk in the Office of Information Technology, with dedicated WebCampus support specialists on staff. This has meant some important and exciting changes to WebCampus support.

Students: Recent Change in Microsoft Office Licensing and Price

Filed under:

Students,

Due to changes in Microsoft licensing and the programs that it offers for students, Microsoft Office 2010 Pro and Microsoft Office 2011 are no longer available from Kivuto as of March 26, 2012.

Kivuto now offers Microsoft's University Package as a replacement program.  This new, similar package will cost $99.95 and will still be available for students to purchase for use on their home computers.

Many Campus Services Unavailable - Midnight to 8am, March 10

Many campus applications will be unavailable from midnight until 8 a.m. on Saturday, March 10. OIT system administrators will be making changes to address issues experienced earlier this week.

If you have questions, please contact the IT Help Desk at 895-0777.

The following is a list of applications that will be affected:

MyUNLV Maintenance Saturday, Feb. 18, Midnight to Noon

Campus Community,

MyUNLV will be unavailable Saturday, February 18 from 12:00 AM to 12:00 PM. During this time, system engineers will replace a faulty piece of hardware and administrators will upgrade our database server software to the latest supported version. This upgrade will enable us to provide enhanced security.

We appreciate your patience during this planned upgrade. Please contact the IT Help Desk at 895-0777 if you have questions.

Network outage for multiple buildings Thursday, Feb. 2, 11:59 PM until 12:12 AM Friday, Feb. 3

A reload and software upgrade of the CBC router was completed between Thursday, Feb. 2nd at 11:59 PM and Friday, Feb 3 at 12:12 AM.

The purpose of the reload is to clear a bug which has caused connectivity problems for multiple desktop computers in the CBC building. The reload caused a network service outage of 13 minutes for the buildings listed below.

If you have questions about this work, please contact David Peers at 895-0703 or Mike Albano at 895-0785.

Buildings which will lose network service:

MyUNLV Browser Issues Resolved (Updated 1/20 2pm)

Update: January 20, 2pm

The recent MyUNLV browser incompatibility problems have now been resolved. At this time, all supported web browsers, including the most recent versions, work as expected.

The IT Help Desk Has Moved!

The IT Help Desk has moved!

The Office of Information Technology provides two locations for IT Help Desk services.

UNLV Hiring Web Communications Analyst

The Office of Information Technology at UNLV is accepting applications for the position of Web Communications Analyst.

Google and Rebelmail Connection Issues, September 2

Update:

At 4:57 PM Friday, September 02, 2011 Google websites (including Google searches and Rebelmail) are accessible. The resolution implemented by Google is unknown at this time. OIT staff will continue to monitor throughout the weekend.

UNLV-Secure Wi-Fi Users: Aug. 5 Security Update Will Result in One-Time Pop-Up Message

If you use the UNLV-Secure wireless network on campus, you will see a pop-up message the first time you connect to UNLV-Secure on or after Friday, August 5.

This message will reference "Entrust.net Certification Authority" as the security certificate provider and is a result of UNLV updating the security certificate for UNLV-Secure. You can safely accept this one-time message and connect to UNLV-Secure. Once connected, UNLV-Secure will work as normal. Each laptop you connect with should see this message just once.

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