News

October 1, 2009 - 4:17pm
Incidents

Recently some customers started to receive messages claiming to be about "WebCT Service" and requesting users re-active their accounts. These messages are from not from UNLV or from WebCT. Please delete them.

Official messages from UNLV :

September 30, 2009 - 9:29am
Incidents

Between 9:20 and 9:33, Wednesday, 9/30, Lotus Notes Domino 7 became unavailable. Technicians are working with IBM to determine the root cause.

September 29, 2009 - 5:03pm
Incidents

At 4:46 pm on 09/29/09 Domino 7 is back up but the system is completing a consistency check on each mail file. This may cause problems with individual mail file access until the check is complete. We do not have an estimated time for completion.

September 29, 2009 - 4:00pm
Incidents

AT 2:37 pm on 09/29/09, SEA reported that Domino 7 was down.  There is not yet a root cause. We are in contact with IBM and suspect the issue may take a while to resolve.

September 24, 2009 - 4:48pm

Wonda Riner, WebCampus Coordinator, prepared a Fall 2009 WebCampus Report which details the upgrades that were completed before the semester began in August, as well as the outages and upgrades that followed four weeks later, during the second week of September.

You will find that the root causes for the outages have been identified and that more enhancements to the system are planned for the future.

September 23, 2009 - 3:29pm

The recent issues with WebCampus were caused by a software bug deep in the Oracle database that stores all the content contained in the course management system. It took quite some time to eliminate all possible causes and many conversations with Oracle and Blackboard (the WebCampus vendor) to uncover the problem. The repairs were implemented September 19 & 20th and appear to have eradicated the issues. 

September 21, 2009 - 7:37am
Incidents

WebCampus was unavailable between 3:11 and 4:46 AM, Monday, September 21, 2009. Although WebCampus is back online, some background services that were left offline until administrators can meet to discuss options later today.  The complete scope of effected services is not available at this time, but WebCampus mail is offline.

September 20, 2009 - 8:40pm

As of 12:08 am (PDT), Sunday, September, 20, 2009, the issues with mail delivery in WebCampus have been resolved.  All mail that was sent while WebCampus was available with limited functionality has been delivered.The search and backup features are not available at this time.

September 18, 2009 - 5:47pm

Even though WebCampus is up and available, there is a known issue with WebCampus mail messages not being delivered at this time. Other alternative ways of communicating with your instructor is via email outside of WebCampus or via the discussion tool (if it has been enabled in your course).We expect the mail issue to be resolved around 5 PM on Saturday, Sept. 19th.

September 18, 2009 - 2:58pm

As with many operating system upgrades, there are sometimes disparities in the release of the new operating system and the full support and compatibility of the applications and systems you need to use. It has recently come to our attention that some key applications on campus are not fully compatible and supported with the latest release of Mac OS 10.6 Snow Leopard.

Syndicate content