News for Faculty and Staff

Some HR and financial systems to be unavailable Saturday, Oct. 11 due to maintenance

System Computing Services will conduct maintenance on the Mustang Enterprise Server on Saturday, October 11. Work will begin at 8:00 am and will be completed by 11:59 pm, causing access to be intermittently unavailable for most of the day. Access to the following services will be affected:  

Lotus Notes Rules have been disabled

Data migration from Lotus Notes to UNLVMail began this past weekend. An unexpected issue has required the disabling of some Lotus Notes Rules.

Please do not attempt to change any Rules in Lotus Notes at this time as it could interfere with your account migration.

If you typically forward your mail to other email accounts (e.g., Rebelmail) using Rules and are no longer receiving forwarded mail, please contact the IT Help Desk for assistance.

Wi-Fi connectivity slow for iOS 8 users.

The Office of Information Technology is receiving multiple reports of wireless connectivity problems for iPhone users who have upgraded to iOS 8. 
 

UNLVMail Information Sessions Offered Sept. 12 and 18

The deadline for preparing your Lotus Notes account for migration to UNLVMail is next Friday, Septemeber 19.

We know you have questions and want to make sure you are ready for UNLVMail. Join us this Friday, Sept. 12, at 9 a.m. and Thursday, Sept. 18, at 10 a.m. in the Student Union's Philip J. Cohen Theater to learn more about the migration process and have your questions answered.

ACE Account Self-Service Center and Employee Locator will be unavailable 8 a.m. - noon on Friday, September 12

From 8 a.m. until noon on Friday, September 12, we will conduct maintenance on the ACE account database. The following services will be unavailable:

  • ACE Self-Service website (ace.unlv.edu)

  • Employee Locator

  • Rebelmail account activation

Data Center maintenance scheduled for 12:01 a.m. on Saturday, September 13.

At 12:01 a.m. until approximately 1 a.m. on Saturday, September 13, we will conduct maintenance to replace a network component in the SCS Data Center.

During the maintenance period, some servers hosted in the data center may be unavailable for up to 10 seconds while backup systems take effect.

If you are unable to reach services during the maintenance window, please wait until after the service period is over and try again. If you continue to experience issues, please contact the IT Help Desk.

 

WebCampus scheduled maintenance period is 12:01 a.m. to 6 a.m. every Saturday.

The regular WebCampus maintenance period is from 12:01 a.m. until 6 a.m. every Saturday morning. This time period is reserved for necessary updates and system maintenance.

Be sure to save any changes and exit WebCampus before midnight. Please avoid working in WebCampus during the maintenance period as the system may become unavailable at any time.

If WebCampus will be unavailable outside of the maintenance window, we will announce it ahead of time whenever possible.

Network equipment maintenance scheduled for 12:01 a.m. on Saturday, September 6.

At 12:01 a.m. until approximately 2 a.m. on Saturday, September 6, we will conduct maintenance to upgrade DHCP/DNS software. This service assists with directing web traffic to and from campus.

While an outage is not expected, you may notice accessing web pages from on campus is slow or might sometimes fail. Users trying to access services hosted in the data center from off campus may also experience these issues. If you are unable to reach a website, refreshing the page may resolve the issue.

New deadline for Lotus Notes account cleanup set for September 19, campus go-live will be October 8, 2014

We understand major changes like moving to a new email and collaboration system are difficult. To improve your experience with the UNLVMail transition, we have revised the cleanup deadline and data migration process. 
 
You must clean up your mail and prepare your account for migration by 5:00 p.m. on Friday, September 19, 2014. For important cleanup details and instructions, visit oit.unlv.edu/unlvmail
 

TBE data center router will be restarted at 12:05 a.m. on Saturday, May 3.

From 12:05 a.m. until 2:00 a.m. on Saturday, May 3, the Office of Information Technology will conduct maintenance on the TBE data center router in order to replace a hardware component. 
 
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