News for Students

Team Drives for Google Drive is now available

We are excited to announce that Team Drives, a new feature in Google Drive that makes working in teams easier, is now available for UNLVMail and Rebelmail.

Team Drives are shared drive spaces where teams can store files and documents, similar to Google’s current collaborative file sharing, but with a few new features designed with teams in mind:

Google Login Page To Be Updated Starting April 5, 2017

Google will soon update the look and feel of the login page to streamline experiences across devices. 
The changes will begin rolling out to customers on April 5 but may take more than two weeks to appear in UNLVMail and Rebelmail. 
For more information, visit the Google Suites Blog

It’s tax season - be on the alert for tax and payroll phishing scams.

As we approach tax filing season, be on the alert for tax- and payroll-related phishing attempts and other scams. These attempts can appear to come from anywhere, even people you know.

UNLV and NSHE will never ask you for your password or other personal information through an email.

While OIT works to prevent phishing messages from reaching your inbox, you should also know the signs in order to prevent yourself from becoming a victim of phishing. Remember to think before you click:

OIT, EPHE Research Team Recognized as a 2016 Splunk Public Sector Innovation Award Winner

A research team comprised of University of Nevada, Las Vegas staff and students has received the Mission award for education from Splunk as part of its Public Sector Innovation Awards. The awards were announced on November 15 during the Splunk GovSummit conference in Washington, D.C.

Beware of phishing attempts and other email scams!

As we start the fall semester, remember to be mindful about phishing attempts and other attempts to steal your private information. These attempts can appear to come from anywhere, even people you know.

To protect yourself, never enter any personal information, usernames, or passwords in response to an email, or on a website that is linked to from an email. Never open files in an email that you were not expecting.

ACE account logins will be unavailable from 11 p.m. on Friday, August 19 - 12 p.m. (noon) on Saturday, August 20.

Maintenance on the ACE self-service page,, was rescheduled and will now occur on Saturday, August 20. As a result, users will be unable to log into the applications below, unable to change ACE passwords, and unable to set up new ACE accounts during this time.

The upgrade will enable additional features on the ACE self-service page. More information about those features will be announced soon.

During the upgrade, users will be unable to sign in to the following services:

OIT needs your feedback on the RAVE RSS feed

OIT is seeking feedback on potentially removing the Rebel Announcements Via Email (RAVE) RSS feed from service.

The server currently providing the feed will soon be decommissioned and the RSS feed must either be transitioned to a new service or also decommissioned until a new RAVE system is developed. RAVE messages will continue to be sent to students via email every Saturday and viewable online at

IT Help Desk phones are experiencing high call volume

The IT Help Desk is currently experiencing high call volume. Callers may receive an error message directing them to contact Telecommunications, but this is unnecessary. Instead, please contact the IT Help Desk using an alternate method below or try calling back at a later time.

We appreciate your patience during the busy start of the semester, and apologize for any inconvenience and longer wait times.  

Campus WiFi Update Set for 4 a.m. Sunday, July 26

OIT will be performing an update to a number of wireless access points on Sunday, July 26, between 4 and 5 a.m. During this time, WiFi connections in some buildings will be unavailable.

After the update is completed, you should be able to connect and use WiFi as normal. If you experience any problems, you may need to reconnect to UNLV-Secure, or in rare cases, update your wireless drivers.

IT Help Desk anticipates limited phone functionality on June 20, 2015 and June 21, 2015

Due to Telecommunications maintenance on the campus telephone system, the IT Help Desk will have limited phone functionality from 9 a.m. until 6 p.m. on Saturday, June 20 and Sunday, June 21.

The planned maintenance may leave VoIP telephone service across campus intermittently or completely unavailable. We anticipate that the IT Help Desk will be able to receive phone calls during this time, but the menu, on-hold queue, and voice mail will not be available.

Syndicate content