News

August 29, 2016 - 1:40pm

Your WebCampus support team would like your feedback on how we can improve our WebCampus training and support options. We are looking for your feedback on the types of support you want and the best days and times to offer training.

Complete the following survey by September 16, 2016 to be entered in a drawing to win an Office of Information Technology backpack and other prizes.

https://unlv.co1.qualtrics.com/SE/?SID=SV_8eudAnj5dzzXou9

August 23, 2016 - 4:02pm

Have a question about WebCampus? Drop in to an open lab from 9 a.m. to 11 a.m. every Friday, year round, in Lied Library 1225 for hands-on assistance from our expert support staff.

In addition to ongoing open labs, we will host the following sessions, also in Lied Library 1225, to help you get ready for the fall semester:

August 19, 2016 - 3:04pm

Maintenance on the ACE self-service page, ace.unlv.edu, was rescheduled and will now occur on Saturday, August 20. As a result, users will be unable to log into the applications below, unable to change ACE passwords, and unable to set up new ACE accounts during this time.

The upgrade will enable additional features on the ACE self-service page. More information about those features will be announced soon.

During the upgrade, users will be unable to sign in to the following services:

March 22, 2016 - 9:50am

Registration for WebCampus Grade Center workshops held in April - July is now open. Morning sessions will be offered every second Friday of the month (4/8, 5/13, 6/10, 7/8) and afternoon sessions will be offered every fourth Tuesday or Thursday of the month (4/19, 5/26, 6/26, 7/26).

March 3, 2016 - 5:12pm

The Office of Information Technology, with approval from the Faculty Technology Advisory Board, will stop replacing and supporting VHS equipment in general use classrooms in September 2016.

If you currently use VHS tapes, you should begin finding alternative materials now. Library Media Resources can assist you in finding out if the tapes that you are using are available online or on DVD as well as with helping to locate and use video resources. For assistance, email Media Resources at mcs [dot] liedlibrary [at] unlv [dot] edu or call 702-895-2122.

December 3, 2015 - 11:16am

Courses that were part of the WebCampus (Blackboard Learn) system pilot have been archived and will be removed from WebCampus on December 28, 2015. These include:

October 1, 2015 - 10:48am

OIT is seeking feedback on potentially removing the Rebel Announcements Via Email (RAVE) RSS feed from service.

The server currently providing the feed will soon be decommissioned and the RSS feed must either be transitioned to a new service or also decommissioned until a new RAVE system is developed. RAVE messages will continue to be sent to students via email every Saturday and viewable online at https://webapps.oit.unlv.edu/rave/default.aspx.

August 25, 2015 - 10:42am

The IT Help Desk is currently experiencing high call volume. Callers may receive an error message directing them to contact Telecommunications, but this is unnecessary. Instead, please contact the IT Help Desk using an alternate method below or try calling back at a later time.

We appreciate your patience during the busy start of the semester, and apologize for any inconvenience and longer wait times.  

July 23, 2015 - 10:00am

OIT will be performing an update to a number of wireless access points on Sunday, July 26, between 4 and 5 a.m. During this time, WiFi connections in some buildings will be unavailable.

After the update is completed, you should be able to connect and use WiFi as normal. If you experience any problems, you may need to reconnect to UNLV-Secure, or in rare cases, update your wireless drivers.

June 17, 2015 - 3:46pm

Due to Telecommunications maintenance on the campus telephone system, the IT Help Desk will have limited phone functionality from 9 a.m. until 6 p.m. on Saturday, June 20 and Sunday, June 21.

The planned maintenance may leave VoIP telephone service across campus intermittently or completely unavailable. We anticipate that the IT Help Desk will be able to receive phone calls during this time, but the menu, on-hold queue, and voice mail will not be available.

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