News

May 14, 2012 - 9:24am
Incidents

From 8:45 - 9:41 AM on 5/14/2012, Several services were offline while server administrators moved virtual servers off failed hardware. The effected services were offline breifly while the virtual servers were gracefully shutdown and the brought up on different hardware. Effected services included Munis, Munis test environment, Kinetics, History department's web server, and Lotus Notes listervs. Server administrators will be working with their vendor to repair the failed hardware.

 

May 7, 2012 - 4:54pm
Incidents

From 4:45 to 5:00 PM on 5/7/2012, Lotus Notes email server, Domino 5, was unavailable. The server has been restored and any email queued during that time will be delivered.

May 3, 2012 - 4:34pm
Incidents

 At 2:33 PM Thursday, May 03, 2012 IT Help Desk reported Employee Locator website is unavailable.  The issue is being escalated to service administrators.  It is unknown if other services are affected at this time.


At 4:00 PM Thursday, May 03, 2012 the Employee Locator website is available.  Service administrators continue to troubleshoot the root cause.

May 1, 2012 - 4:46pm
Incidents

At 4:41 PM Tuesday, May 01, 2012 Lotus notes server, Domino 5, has encountered a problem is unavailable.  The service administrator is troubleshooting the error and working to restore service. 


At 4:48 PM Tuesday, May 01, 2012 Lotus notes server, Domino 5, is online and service has been restored.  The cause of the outage was due to the server rebooting to clear the known backup issue.

April 27, 2012 - 11:36am
Incidents

From 11:15 - 11:30 AM on 4/27/2012,  there was a network outage affecting a network switch in Bigelow Health Science (BHS) building's first floor. This outage effected a small number of users in BHS that connect to the network through this switch. The root cause was due to a power failure. Network engineers have resolved the issue and normal network service has been restored.

April 26, 2012 - 11:46am
Incidents

At 11:31 AM, on 4/26/2012, OIT server administrators reported slow connectivity to MyUNLV. OIT staff are work to address the issue.  Root cause is unknown at this time.

April 25, 2012 - 6:33pm
Incidents

 At 11:48 AM Tuesday, April 24 OIT received a report of a user unable to connect to UNLV-Secure.  After additional investigation network engineers identified this was a larger issue with the wireless controllers being overloaded causing users to have trouble connecting to UNLV-Secure during peak hours (mid-day).  At 12:10 AM Thursday, April 26, network engineers will move all wireless access points in Student Recreation and Wellness Center (RWC) to a new wireless controller thereby resolving the issue.  

April 25, 2012 - 4:57pm
Incidents

 Scheduled at 8:00 PM Wednesday, April 25, 2012 the MyUNLV website will be unavailable while maintenance is completed to infrastructure equipment.  The website is expected to be online by 9 PM.  

April 23, 2012 - 11:57am
Incidents

From 11:43 am to 12:14 pm on 4/23/2012, network connectivity was interrupted to select customers in HRC 1st floor.  Network connectivity has been restored by OIT staff.

April 22, 2012 - 3:41pm
Incidents

At 3:25 PM Sunday, April 22, 2012 Lotus Notes server, Domino 5, has encountered a problem is unavailable.  The service administrator is troubleshooting the issue and working to restore service.


At 4:13 PM Sunday, April 22, 2012 Lotus Notes server, Domino 5, is online.  E-mail was queued during the outage and is now being delivered.  Service administrator had to reset the disk array to resolve the issue.

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