April 25, 2012 - 6:33pm

 At 11:48 AM Tuesday, April 24 OIT received a report of a user unable to connect to UNLV-Secure.  After additional investigation network engineers identified this was a larger issue with the wireless controllers being overloaded causing users to have trouble connecting to UNLV-Secure during peak hours (mid-day).  At 12:10 AM Thursday, April 26, network engineers will move all wireless access points in Student Recreation and Wellness Center (RWC) to a new wireless controller thereby resolving the issue.  

April 25, 2012 - 4:57pm

 Scheduled at 8:00 PM Wednesday, April 25, 2012 the MyUNLV website will be unavailable while maintenance is completed to infrastructure equipment.  The website is expected to be online by 9 PM.  

April 23, 2012 - 11:57am

From 11:43 am to 12:14 pm on 4/23/2012, network connectivity was interrupted to select customers in HRC 1st floor.  Network connectivity has been restored by OIT staff.

April 22, 2012 - 3:41pm

At 3:25 PM Sunday, April 22, 2012 Lotus Notes server, Domino 5, has encountered a problem is unavailable.  The service administrator is troubleshooting the issue and working to restore service.

At 4:13 PM Sunday, April 22, 2012 Lotus Notes server, Domino 5, is online.  E-mail was queued during the outage and is now being delivered.  Service administrator had to reset the disk array to resolve the issue.

April 21, 2012 - 10:30pm

 At 7:53 PM Saturday, April 21, 2012 monitoring tools reported network outages across multiple buildings on Campus.  Police Services have confirmed there is a Nevada Power issue.  Facilities personnel are aware and will be ready to check generators and utility services once service is restored.  


April 20, 2012 - 12:37pm

At 12:12 PM on 4/20/2012, OIT Google Application administrators reported that Google related applications and websites are running slower than normal. Affected applications include RebelMail, and Alumni Mail. Root cause is unknown at this time. OIT administrators are aware of the issue are looking into the cause of the slowness.

April 19, 2012 - 7:12am

 From 10:46 pm , Wednesday, April 18th to 1:37 am, Thursday, April 19th the OIT webserver was unavailable due to a hardware failure.  OIT staff have repaired the hardware and the OIT website is back online.

April 16, 2012 - 1:29pm

At 1:04 PM on 4/16/2012, OIT Service desk staff reported that the web page was not available. This outage appears to affect all UNLV Faculty web pages. OIT system administrators have been contacted and will restore service as soon as possible. Root cause is unknown at this time.


At 1:38 PM Monday, April 16, 2012 IT Help Desk reported the faculty webpages ( are available.  Service administrators are working to identify the root cause of the incident.

April 16, 2012 - 8:44am

On April 30, 2012, the UNLV contract with the third party WebCampus support provider, Blackboard Student Services, ended. The Office of Online Education, who owned this contract, has decided to reinvest in UNLV, and support is now being provided internally. As of May 1, 2012, all WebCampus support is being handled by the IT help desk in the Office of Information Technology, with dedicated WebCampus support specialists on staff. This has meant some important and exciting changes to WebCampus support.

April 11, 2012 - 8:24am

At 7:47 AM Wednesday, April 11, 2012 monitoring tools reported internet connectivity is down.  Network Engineers are aware and are working to contact our internet service provider (SCS).

At 8:12 AM Wednesday, April 11, 2012 internet connectivity has been restored.  It is unknown at this time the cause of the outage this morning.  Network engineers are working to contact SCS for additional information.

Syndicate content