News

August 31, 2012 - 12:05pm
Incidents

From 12:07 to 12:56 pm on Friday, August 31, a portion of MPE lost connectivity to the network due to network equipment failure.  OIT staff have corrected the issue and network connectivity has been restored.

August 31, 2012 - 7:27am
Incidents

As of 3:44 pm on Friday, August 31, calls from off-campus phones to the IT Help Desk have resumed.

August 30, 2012 - 3:39pm
Incidents

At 6:44 PM Thursday, August 30, 2012 network engineers reported the scheduled work in Robert Miller Soccer Building (MSB) was completed and network connectivity was restored.

At 4:02 PM Thursday, August 30, 2012 Network Engineers reported scheduled work has exceeded the change window.  Currently, there is a network outage affecting Robert Miller Soccer Building (MSB) while engineers complete the work.

 

August 29, 2012 - 3:22pm
Incidents

From 12:31 to 12:56 pm on 08/29/2012 network connectivity was interrupted in CDC building 8.  The interruption was due to a network equipment failure and has since been resolved. 

August 23, 2012 - 11:09am
Incidents

At 9:32 AM on 8/26/2012, Hyperion application administrators reported that Hyperion was unavailable. Hyperion is an application used by the Budgeting and Human Resources departments. OIT network and system administrators have been contacted and are working to resolve the outage. Root cause is unknown at this time.

August 22, 2012 - 10:48am
Incidents

At 11:31 AM Wednesday, August 22, 2012 monitoring tools reported the network switch in Robert Miller Soccer Building (MSB) stopped responding.  Network engineers have been contacted and are working to restore service.

August 21, 2012 - 4:01pm
Incidents

At 4:40 PM Tuesday, August 21, 2012 IT help desk reported Lotus Notes servers, Domino 4 and 7, were not responding.  IT help desk has reported the issue to Lotus Notes administrator.  The administrator reported Domino 7 was online by 4:47 PM and Domino 4 was online by 4:56 PM.  Incident was caused by a conflict of the backup jobs causing the servers to reboot themselves to clear the error.

August 17, 2012 - 12:16am
Incidents

At 12:24 AM on 8/17/2012, network monitoring tools reported that the authentication server,  Ldap-1 was not responding to authentication queries. A network engineer was notified and at 2:10 AM he reported that the LDAP service was operational and the server was successfully processing authentication queries.  The outage only affected services which pointed to LDAP-1 exclusively.  Root cause is unknown at this time. 

August 16, 2012 - 5:04pm
Incidents

At 5:35 PM, on 8/16/2012, OIThelp desk staff reported students are experiencing errors after logging into the MyUNLV website that prevent them using the site. MyUNLV administrators were contacted and they resolved the issue by 6:00 PM. A root cause for the problem is undetermined at this time.

August 15, 2012 - 8:36pm
Incidents

Beginning at 8:30 PM on 8/15/2012, the student union experienced a limited wireless network outage that might have caused intermittent connectivity for wireless users in the student union until approximately 9:00 PM. The outage was scheduled to take place as part of a planned system upgrade later in the evening. Network administrators reported that outage occurred early due to an oversight. By 9:00 PM wireless network service in the student union was fully restored.

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