Between 1-2:26 PM, Wednesday, April 1, 2009, the Lotus Notes Domino 5 server was down. All mail was queued and the service is back online. The root cause was an IMAP bug, a known-issue. IBM has provided us with a patch which OIT applied Wednesday, April 1st, 11-11:30 PM.
UNLV employees, if you plan to buy a computer for home use, be sure to check out deals offered by UNLV’s preferred vendors. Apple and Dell offer discounts to UNLV employees for personal purchases. The site also recommends minimum computer specifications, such as how much memory you should include in your purchase.
In the past several weeks there have been intermittent outages of Lotus Notes. Because these outages have usually involved only one of the seven Domino servers that host campus mail files, some users have been down while others have no problem accessing Notes. The outages have been caused by acknowledged bugs in Lotus Notes. We are sorry for the inconvenience caused by these outages and have been working diligently with IBM to resolve the problem as described below.
Symantec virus protection software is available for free to all faculty, staff and students. On campus machines, you can install the software yourself, or contact the IT Help Desk to have it installed for you. UNLV employees may also pick up a CD for home computers at the IT Help Desk and students may pick one up at the Student Help Desk.