News

August 20, 2009 - 4:05pm
Incidents

At 1:00 AM, Friday, August 21, 2009, Network Development & Engineering temporarily installed two additional access points in the Boyd School of Law (BSL) first floor to decrease the load per access point in the building. NDE continues to troubleshoot the issues customers experienced while accessing UNLV Wireless in BSL yesterday.

Background:

August 19, 2009 - 3:30pm
News for Students

UNLV students can get great deals on software through the services listed below:

Free Virus Protection

Stop by the IT Help Desk, show your RebelCard, and pick up Symantec Antivirus for FREE.  Make sure you remove all other virus protection software before installation.

August 17, 2009 - 4:17pm

The latest version of Symantec Antivirus is now available: Symantec Endpoint Antivirus v.11 for Windows XP and Vista. The Mac version remains the same at this time.

Please use the Symantec Antivirus Installations available on the OIT website. The links to the installations require you to log in with your Lotus Notes web username and password.

August 14, 2009 - 1:50pm
Incidents

Between 2:40 PM and 2:53 PM, Friday, August 14, 2009 network connectivity was lost to the buildings listed below. The root cause was related to maintenance being conducted for the GUA Broadcast network. Changes to the configuration on a router located in BEH resulted in the outage. OIT staff rebooted the router and restored its previous configuration. Network connectivity has been restored.

Buildings that were affected:

August 13, 2009 - 11:04am
Incidents

Between 11:53 and 12:33 am on 08/13/09, the network switch that provides service to the Harry Reid Center  stopped responding to monitoring probes. The outage was due to damaged fiber connecting to the switch. NDE replaced the faulty fiber and the switch was able to connect again.

August 12, 2009 - 7:41am

New hardware has been purchased for WebCampus that will improve the speed of the service for users as well as provide more redundancy for both the application and database. This upgrade will result in no changes to the user interface as no changes are being made to the application. 

August 11, 2009 - 2:59pm

The 1st &The 1st & 2nd floors of BEH now have full wireless (Wi-Fi) coverage. The Office of Information Technology installed seven new access points on Monday, April 28th.

At the end of May, the 1st floor of BSL will have high-density Wi-Fi coverage as well, thanks to funding provided by the Law School.

OIT continues to expand Wi-Fi as funding becomes available.

July 27, 2009 - 9:47am
Incidents

Between 9:39 and 10:53 AM, Monday, July 27, 2009 multiple customers in SSC C (Cashier’s office) were unable to print from UNLV's Student Information System, SIS. Customers in SSC A were also reporting errors when printing from SIS. The problem was caused by incorrect firewall settings that permit traffic to pass between UNLV and the Student Information Systems. We fixed those configurations and the problem is resolved.

July 13, 2009 - 2:45pm

Looking for more speed and stability in your wireless connection? To get the most out of your new laptop, make sure to order one with an 802.11N 5Ghz card, also called A/B/G/N. All Apple computers currently ship with 802.11 A/B/G/N so there’s no need to change configurations when ordering a Mac Laptop.

July 13, 2009 - 10:42am
Incidents

At 10:59 AM, Monday, July 13, multiple Embarq customers contacted the Help Desk because they are unable to access various UNLV resources. We are unable to confirm this issue. An update will be sent out if we receive more information.

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