News

July 27, 2009 - 10:47am
Incidents

Between 9:39 and 10:53 AM, Monday, July 27, 2009 multiple customers in SSC C (Cashier’s office) were unable to print from UNLV's Student Information System, SIS. Customers in SSC A were also reporting errors when printing from SIS. The problem was caused by incorrect firewall settings that permit traffic to pass between UNLV and the Student Information Systems. We fixed those configurations and the problem is resolved.

July 13, 2009 - 3:45pm

Looking for more speed and stability in your wireless connection? To get the most out of your new laptop, make sure to order one with an 802.11N 5Ghz card, also called A/B/G/N. All Apple computers currently ship with 802.11 A/B/G/N so there’s no need to change configurations when ordering a Mac Laptop.

July 13, 2009 - 11:42am
Incidents

At 10:59 AM, Monday, July 13, multiple Embarq customers contacted the Help Desk because they are unable to access various UNLV resources. We are unable to confirm this issue. An update will be sent out if we receive more information.

July 7, 2009 - 7:49pm
Incidents

An unexpected outage of WebCampus occurred on Tuesday, July 9, 2009 at 7 PM PST due to a problem with a disc array on a server. At about 8:30 PM, services were restored after UNLV technicians restarted the servers. UNLV technicians are working with our hardware vendors to determine the root cause of the issue.

June 23, 2009 - 2:30pm
Incidents

On Tuesday June 23, the campus experienced a variety of service interruptions including some network and phone access. Intermittent outages occurred from about noon until 2:00pm. At 2:00 PM the cause of the interruption was identified and the network services were restored.

A device connected to the UNLV network was creating a loop, flooding the network with traffic. The device has been removed from the UNLV network and the owners are being contacted. OIT continues to work on some residual issues but all services have returned to normal operation.

June 8, 2009 - 3:16pm
Incidents

A DNS server was experiencing problems around 3:00 pm, which may have resulted in the slow rendering of some web pages (slow name resolution) or other network based resources.  The problem is resolved and all DNS servers are functioning normally.

June 4, 2009 - 3:44pm

In times of budget constraints, it is a good idea to cut costs wherever we can.  One place NOT to cut corners drastically is in computer purchases.  OIT recommends minimum computer specifications for computer purchases to ensure proper functioning with campus systems and applications, and to ensure maximized longevity of the computer.  Please review our recommendations before making purchases.  

June 2, 2009 - 10:12am
Incidents

At 9:58 AM Tuesday, June 02, 2009 received notification from Systems and Applications Domino 1 is back online.

June 2, 2009 - 9:51am
Incidents

At 9:36 AM Tuesday, June 02, 2009 Domino 1 failed. Systems and Applications are rebooting the server now. Root cause is unknown at this time. Domino 1 customers should have failed over to another server. IMAP customers will be unable to access email.

June 2, 2009 - 8:51am
Incidents

At 8:46 AM Systems and Applications reported Domino2 is back online. 

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