Blackberry Support

Setup Lotus Notes calendar/email account and Blackberry applications. Troubleshooting of the connection to Lotus Notes.


Links:


Manager Responsible:


Service Hours:

M - F 8am to 5pm


Customer Procedures:

For new service - purchase a Blackberry device with a cell and data plan. Fill out the Blackberry Request Form at http://oit.unlv.edu/facultyandstaff/blackberry.html Support issues - place a service request through the IT Help Desk email ithelp [at] unlv [dot] edu; phone 895-0777; walk-in SU 231 or CBC B113.


Notes:

Annual license fee is $100. Once you have purchased your Blackberry device and ordered data service from your cell phone provider, complete the Blackberry Request Form and mail it to MS 1075. A request will be generated on your behalf to do the installation.


Category:

  • E-mail and Collaboration
  • Computers
  • Software

Customer Expectations:

Setup, 3 business days response. Troubleshooting, 1 business day contact.