IT Help Desk

The IT Help Desk serves as the single point of contact for students, faculty and staff technology assistance. They handle a variety of front line questions, problems and requests. Help requests needing a more detailed response are escalated to other OIT units.


Manager Responsible:

Service Hours:

SU 231 Location:  M-Sun 7am - 11pm

CBC B113 Location:  M - F 8am - 5pm

Hours subject to change according to holiday and academic schedules.

Customer Procedures:

Service Request through Help Desk email ithelp [at] unlv [dot] edu; phone 895-0777; walk-in SU 231 and CBC B113.


  • Help and Training

Customer Expectations:

Courteous service.