Software Support

OIT provides varying levels of support for software including installation, guidance on purchasing and general help with use.


Manager Responsible:

Service Hours:

SU 231 Hours:  M - Sun 7am - 11pm

CBC B113 Hours:  M - F 8am - 5pm

Hours subject to change according to holiday and academic schedules.

Customer Procedures:

Service Request through IT Help Desk email ithelp [at] unlv [dot] edu; phone 895-0777; walk-in SU 231 or CBC B113.


Information regarding software support can be found at, click on the link software. Software help with use is available in a computer lab for students during computer lab hours.


  • Computers
  • Help and Training
  • Software

Customer Expectations:

Up to 5 business response from appointment or resolution.